Terms and Conditions of Play at Volcanic Slots
Updated 16 December 2016
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY TICKING THE BOX BESIDE “I AGREE TO THE TERMS AND CONDITIONS” AND CLICKING ON “CREATE” YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS AND CONDITIONS DO NOT CLICK ON “CREATE”. YOU SHOULD SEEK THE ADVICE OF A LEGAL ADVISOR IN YOUR JURISDICTION IF YOU ARE IN ANY DOUBT AS TO YOUR RIGHTS AND OBLIGATIONS UNDER THIS AGREEMENT. BY USING THIS WEBSITE AND/OR ANY SOFTWARE ACCESSIBLE THROUGH THIS WEBSITE YOU ARE AGREEING TO THESE TERMS AND CONDITIONS, WHICH REPRESENT THE COMPLETE, FINAL AND EXCLUSIVE AGREEMENT BETWEEN YOU AND THE CASINO AND SUPERSEDE ALL PRIOR AGREEMENTS, REPRESENTATIONS AND UNDERSTANDINGS BETWEEN YOU AND THE CASINO. FAILURE TO COMPLY WITH THESE TERMS AND CONDITIONS MAY RESULT IN THE SUSPENSION OF YOUR ACCOUNT, FORFEITURE OF YOUR FUNDS AND/OR LEGAL PROCEEDINGS AGAINST YOU, AT THE DISCRETION OF THE CASINO.
1.1. In these Terms and Conditions (“T&C”), “You” and “Your” shall refer to any person who uses the software (the “Software”) on the website http://www.volcanicslots.com and/or any other website/s related to the Volcanic Slots brand (the “Website/s”).
1.2. These T&C shall govern the usage by you of the Website/s, of the Software and of the games appearing on the Website/s (the “Games”). These T&C shall constitute a legally binding agreement between you and Volcanic Slots (the “Casino”) and shall immediately come into force once you tick the box beside “I am over 18 year of age and have read and hereby accept the Terms and Conditions of Play at Volcanic Slots” and click on “Register Now”. By ticking the “I am over 18 year of age and have read and hereby accept the Terms and Conditions of Play at Volcanic Slots” box and clicking on “Register Now” You acknowledge that you have read, understood and agree to be bound by the T&C of this Agreement.
1.3. Rules and information in relation to the Games can be found throughout the Website/s and shall form an integral part of these T&C.
1.4. The Casino reserves the right to amend these T&C at any time without notice. Such amendments shall become effective immediately upon being posted on the Website/s. It is your sole responsibility to be aware of the latest T&C, as well as of the specific rules for each Game You choose to participate in each time you play. Whenever amended T&C are posted on the Website/s, the date of posting shall appear at the top of the T&C, thus enabling you to easily identify any changes.
1.5. These T&C are published in English and translated into a number of other languages for information purposes only and for your convenience. In the event of any discrepancy between the English version and that of any other language, the English version shall prevail and shall form the basis of the legal relationship between you and the Casino.
1.6. Volcanic Slots is owned by Volcanic Slots Ltd (Hunkins Waterfront Plaza, Suite 556, Main Street, Charlestown, Nevis) which holds a Curacao Sub-License #GLH-OCCHKTW0706132017 under Master License #365/JAZ.
1.7. Volcanic Slots is operated by Volcanic Interactive Ltd. 1st Floor, 32 Wigmore Street, London W1U 2RP, UK.
1.8. Payment processing is done by Volcanic Interactive Ltd. 1st Floor, 32 Wigmore Street, London W1U 2RP, UK.
1.9. Volcanic Slots can be contacted via Electronic Mail [email protected]
2. LEGAL REQUIREMENTS
2.1. You must be at least 18 years of age or the minimum legal age in the location in which you are viewing the Website/s in order to participate in the Games. The Casino reserves the right at any time to request from you evidence of your age, so as to ensure that the services of the Casino are not used by minors. The documents accepted as proof of age are copies of a passport, an official identity card or a driving license.
2.2. Some jurisdictions have declared online gambling illegal, while others have not addressed this issue. It is not intended that the Casino should be visited by any person located in a jurisdiction where online gambling has been declared illegal. The availability of the Website/s and/or the Casino shall not be construed as an offer or invitation for the use of the Casino in any jurisdiction in which such use has been declared illegal. You shall be solely responsible for determining whether your use of the Casino is legal in the jurisdiction where you are located or resident.
2.3. The Casino does not allow players located in Curacao, Poland, Russia, Ukraine, Bulgaria, Moldova, Belarus, Kazakhstan, Georgia, Hungary, Singapore, Cyprus, South Africa, the USA or any of the Territories of the USA (collectively the “Restricted Regions”) to deposit funds into a Real Money account nor to play in Real Money mode. Players located in these countries are welcome to and may only play for Fun.
2.4. Employees, associates or consultants of the Casino and their relatives (including spouses, partners, parents, children and siblings) are not allowed to use the Website/s or the Software nor to participate in the Games.
2.5. By using the Website/s and/or the Software and participating in the Games You are acknowledging that you are not breaching any laws applicable in the location where You are resident or viewing the Website/s.
2.6. Your participation in the Games shall be at your sole discretion and risk and shall serve as acknowledgement that you do not find any part of the Website/s, the Software or the Games unfair or offensive.
3. YOUR PLAYER ACCOUNT
3.1. The Casino allows you to play either in “Play for Fun” mode or in “Play for Real Money” mode.
3.2. In the “Play for Fun” mode no real money is played and any funds so played shall have no real value nor be redeemable for any real value. Players are encouraged to play and become familiar with the Casino and the Games in the “Play for Fun” mode before placing bets using real money.
3.3. The “Play for Real Money” mode allows you to bet and to win using real money. In order to play in Real Money mode you will first need to register with the Casino, open an account (the “Player Account”) and deposit money into Your Player Account using any of the payment methods accepted from time to time by the Casino. Such funds shall be credited to Your Player Account upon actual receipt by the Casino or by any payment service provider which the Casino may appoint for the purpose of receiving and/or paying funds on behalf of the Casino. Some of the payment methods accepted by the Casino may not be available in your location.
3.4. A Player Account may be opened by completing the online registration form on the Website/s and submitting it to the Casino. The Casino reserves the right to refuse to open a Player Account for any reason whatsoever at its discretion and shall not be obliged to disclose the reason for such refusal.
3.5. You must ensure that all mandatory information is entered into the online registration form and you warrant that all such information is true, complete and up-to-date. The Casino may wish to verify Your identity and the information provided by You at any time during the registration process, when You transfer funds into and from Your Player Account or at any other time at the Casino’s absolute discretion and for this purpose may request You to provide documentary evidence, such as a copy of Your passport, identity card, utility bill or any other document which may be considered appropriate in the circumstances. Such documentation must comply with internationally accepted standards and hand written identity documents will not be accepted. The Casino may choose to use the services of third parties to verify the information provided by you. In the event that you fail to provide any information or documentation requested within a reasonable period of time or if any such information or documentation is found to be false or misleading, Your Player Account may be blocked or closed.
3.6. During the registration process you will be provided with a username and will be asked to create a password for logging into the Casino. It is your sole responsibility to ensure that your username and password are kept secure and confidential at all times and that these are not disclosed to any third party. The Casino shall not be held responsible for any abuse of Your Player Account arising from any unauthorised use of your username and/or password by any third party.
3.7. Multiple Player Accounts are not permitted. Should you notice that you inadvertently have more than one Player Account at any time, You must immediately notify the Casino.
3.8. Your Player Account is for your personal use only and you are not permitted to use Your Player Account on behalf of any other person.
3.9. Transfers of funds between Player Accounts are not permitted. You may neither transfer funds from Your Player Account to other players nor receive funds from other players into your own Player Account.
3.10. Conditions relating to minimum and maximum limits may be applied to Your Player Account and these may depend on such criteria as Your method of deposit, Your prior history with the Casino and other criteria at the Casino’s sole discretion.
3.11. The Casino accepts deposits in a number of currencies, as detailed on the Website and you may deposit funds into Your Player Account in any of the serviced currencies. All future transactions with the Casino will then be carried out in the currency selected upon signup.
3.12. Depending on the payment method you choose to transfer funds into or from Your Player Account, You may incur charges during the transaction. The charges applicable to the various payment methods are shown in the Cashier section of the Casino. It is possible that you may incur additional charges which may be levied by your own bank or financial institution over and above the charges shown in the Cashier section of the Casino.
3.13. No interest shall accrue on the funds held in Your Player Account and none of these funds are secured by any statutory authority.
3.14. You may only participate in any Game if sufficient funds are held on Your Player Account for such participation. The Casino will not allow you to participate in any Game on credit under any circumstances whatsoever.
3.15. Once the outcome of a Game in which you participate is determined, all winnings will be credited to Your Player Account.
3.16. Any winnings which do not belong to You and which may be wrongly credited to Your Player Account, whether due to technical or human error or otherwise, shall remain the property of the Casino and shall be transferred from Your Player Account as soon as the error comes to the attention of the Casino. It is your obligation to immediately notify the Casino in the event that any funds are wrongly credited to Your Player Account. Should You have withdrawn such funds prior to the Casino’s becoming aware of the error, without prejudice to any other remedies which may be available at law, such withdrawn amount shall constitute a debt owed by You to the Casino, which shall attract interest at the rate of 20% per annum.
3.17. In the event that You claim a chargeback of funds transferred into Your Player Account using a credit card or debit card or any other mode of payment or otherwise dispute any deposit of funds into Your Player Account, the Casino shall have the right to immediately claim a refund of all funds paid to You and to declare all Your winnings void.
3.17.1. For security reasons You will be required to provide verification for any credit cards used in Your Player Account. Such documentation forms part of the account verification procedure and limits may be imposed on any unverified accounts. This documentation will include a completed verification form for each credit card used, a valid form of identification such as an Identity document or valid passport of the card holder and proof of address in the form of a rental agreement or utility bill.
3.17.2. All Player Accounts are checked against a negative database of Player Accounts who have charged back or have attempted/performed fraudulent transactions. This database is kept and maintained by the software provider across their network.
3.17.3. All Player Accounts will be carefully scrutinised with various security checks being undertaken to confirm location and Identity of the holder. Such procedures include IP checks as well as various computer identification techniques.
3.17.4. Should any Player Account be found to be from restricted region/country such Accounts will be closed immediately and will not be permitted to use the Casino site.
3.17.5. Should the Casino become aware of any chargeback the associated Player Account will be closed immediately and any credit or debit card(s) registered in such an account will be locked from performing any transactions with the Casino. Attempts will be made to contact the account holder in order to clarify regarding the disputed transaction(s).
3.18. You have the right to withdraw any amount standing to the credit of Your Player Account at any time, subject to any withdrawal fees and any conditions relating to winnings and/or bonuses, as shown on the Website/s, by issuing the Casino with a notice of withdrawal through the Casino. No withdrawal request will be accepted by the Casino unless it is received through the Website/s. It is not possible to make a request for withdrawal by telephone, email or using any other mode of communication. The Casino reserves the right to carry out additional verification procedures in respect of any withdrawal request. Such procedures may require for the completion of verification documents as deemed necessary by the Casino. For security purposes, the maximum amount which may be withdrawn from Your Player Account in any one calendar month shall be 5,000 currency units (including winnings) unless prior arrangements for a larger amount have been agreed with the Casino. All winnings from Jackpots are paid out at a rate of 1000 currency units per week. Winnings over 1,000 currency units are paid out at a rate of 1,000 currency units per week.
3.18.1. Withdrawals will only be paid to banking accounts or e-wallets held in the name of the Player Account holder. Such accounts or e-wallets must be situated in countries or regions which are permitted to use the Casino Website.
3.19. You may request the Casino to close Your Player Account at any time. Upon receiving such a request, the Casino shall transfer to you any amount standing to the credit of Your Player Account, subject to any withdrawal fees and any conditions relating to winnings and/or bonuses, as shown on the Website/s and subject to the maximum monthly withdrawal limit per Paragraph 3.18. The Casino shall have absolute discretion as to the mode of payment to be used in transferring your funds to You upon the closure of Your Player Account.
3.20. The Casino reserves the right to close Your Player Account at any time without prior notice and to remit to You the amount standing to the credit of Your Player Account, subject to any withdrawal fees, at the Casino’s absolute discretion and without any obligation to state a reason for this decision.
3.21. You may at any time and for any period of time choose to disallow yourself from playing any of the Games in “Play for Real Money” mode by contacting Customer Support. In this case, you will not be able to access Your Player Account during this period of self-exclusion.
3.22. You may choose to apply a maximum ceiling on the losses you may incur in the Casino by contacting Customer Support. Such a limit shall serve to block any further deposits into Your Player Account once the difference between deposits into Your Player Account and withdrawals from Your Player Account has reached Your limit during the respective time period.
3.23. Any Player Account which contains funds and which has not been accessed for a period of 6 months shall be considered inactive and any balances in such accounts shall be removed.
3.24. Any Player Account which contains funds and which has not been accessed for a period of 24 months shall be classified as dormant. The Casino shall have the right to close Your Player Accountand any balances in such accounts shall be removed.
3.25. The Casino provides support to its players by telephone, email and online chat. All contact details are shown on the Website/s. The Casino aims to answer all queries received within 12 hours.
4. TERMS OF PLAY, BONUSES
4.1. You shall not use the Website/s or the Software nor participate in any of the Games unless you are at least 18 years of age or the minimum legal age in the location in which you are viewing the Website/s in order to participate in the Games.
4.2. You shall not use the Website/s or the Software nor participate in any of the Games in “Play for Real Money” mode if you are located or resident in any of the Restricted Regions. You may only play in “Play for Fun” mode if you are located or resident in a Restricted Region.
4.3. You shall be courteous to your fellow players, to Casino staff and in online chat sessions at all times and shall not make any offensive, rude or defamatory remarks in relation to the Casino or its staff, associates or players. Any inappropriate behavior on your part which comes to the attention of the Casino may result in the blocking or closure of Your Player Account.
4.4. You shall use the Website/s and the Software and participate in the Games solely for recreational purposes and your use of the services of the Casino shall not be motivated by any other purpose, financial or otherwise.
4.5. The Software is the property of the Casino or other parties and is protected by international copyright and/or other intellectual property laws. You may only use the Software for Your own personal recreational purposes in accordance with these T&C and in accordance with all applicable laws, rules and regulations.
4.6. You shall not be involved in any fraudulent, collusive or other unlawful activity in relation to Your participation in any of the Games and shall not use automated players or any artificial intelligence applications or other software-assisted methods or techniques or hardware devices designed to influence or modify the outcome of any of the Games for Your financial gain or to provide You with an unfair advantage over other players or over the Casino. The Casino shall take action to detect and prevent the use of such methods and reserves the right to block or close Your Player Account and/or to declare any or all of your winnings void upon suspicion of such behavior.
4.7. You shall not harm the Website by purposely or negligently introducing viruses, trojans, worms or other material which is malicious or technologically harmful. You shall not attempt to gain unauthorised access to the Website, the servers on which the Website or the Games are stored or any server, computer or database connected to the Website. You shall not effect or organise a denial-of-service attack against the Website. Any such actions on your behalf may constitute a criminal offence and shall be reported by the Casino to the relevant law enforcement authorities, to whom your identity shall be disclosed and with whom the Casino will co-operate in full in order to assist in an investigation. The Casino shall have the right to block or close Your Player Account if it suspects your involvement in such actions.
4.8. You shall be solely responsible for the supply and maintenance of all necessary computer equipment, telecommunications facilities and internet access services in order to access and use the Website/s and the Software and to participate in the Games. The Casino shall not be held liable under any circumstances for any loss caused to you by the internet and/or any telecommunications service provider used by you to access the Website/s, to use the Software and/or to participate in the Games.
4.9. All information which you provide to the Casino at any time shall be true, complete and up-to-date and you shall be obliged to inform the Casino of any changes and to keep it updated in respect of such information.
4.10. You are fully aware of the risk of losing any funds deposited into Your Player Account as a result of participating in the Games.
4.11. You acknowledge that the Casino’s random number generator shall determine the outcome of the Games and you accept such outcome. You further agree that in the unlikely event of a disagreement between the result which appears on the Software and that which appears on the server on which the Games are hosted (the “Game Server”), the result which appears on the Game Server shall prevail and You acknowledge and agree that the Casino’s records shall be the final authority in determining the terms and circumstances of Your participation in the Games. No outcome of any Game may be disputed by you once a period of 72 hours has elapsed from the time of such outcome.
4.12. You shall not deposit funds into Your Player Account which originate from any illegal activity or source. You shall only use credit cards and/or other financial instruments which lawfully belong to you in order to effect deposits into and/or withdrawals from Your Player Account. The Casino shall report any suspicious transaction to the anti-money laundering and/or other authorities, as may be considered appropriate in the circumstances.
4.13. You are solely responsible for declaring any winnings you may receive from the Casino and paying any taxes which may be applicable thereon to the tax authorities to which you are subject. The Casino is unable to provide any advice on taxation or legal matters.
4.14. You shall not use the Website/s or the Software nor participate in any of the Games if you are considered to be a compulsive gambler.
4.15. Bonuses are restricted to one per person, family, street address, email address, telephone number, computer, IP address and debit or credit card.
4.16. Only one bonus is permitted per deposit into Your Player Account. Bonuses which are issued to You without the requirement for You to deposit any funds as a condition for receiving the bonus (“No Deposit Bonuses” or “Free Chips”) may not be used for play on Roulette, Black Jack, Craps, Pontoon, Video Poker or Bingo and the maximum amount of winnings which may be redeemed in relation to such bonuses shall not exceed twice the bonus amount received. The use of "no deposit" or "Free Chip" bonuses consecutively is not permitted. Any winnings obtained from free money bonuses which have been used consecutively are not cashable and will be voided from the player account. The availability of such bonuses does not construe an invitation and the use of such bonuses should be in accordance with The Volcanic Slots Bonus Conditions.
4.17. You shall only be eligible for bonuses when playing in “Play for Real Money” mode. You shall not qualify for bonuses when you play in “Play for Fun” mode.
4.18. The Casino reserves the right to withhold any bonuses awarded to you if such bonuses are not utilised within 3 months from the date of being awarded to you.
4.19. The Casino reserves the right to withdraw any bonus, promotion or special offer at any time without prior notice.
4.20. You agree and accept that the Software may potentially become subject to abuse by players, with the intention of gaining an unfair advantage over the Casino and/or in relation to any promotional offer, despite the use of specific security features which are embedded in the Software and which are designed to inhibit such abuse. In the event that such abuse is identified or suspected, the Casino reserves the right to impose specific conditions in relation to any bonus awarded and you shall be expected to act within the boundaries of reason and to refrain from employing any game playing tactics which are intended to abuse the conditions of the said bonus.
4.21. Should it come to the attention of the Casino that you are intentionally employing known practices aimed at achieving a net financial gain from a bonus or promotional offer which you have accepted, you will be considered to be in breach of these T&C.
4.22. In the event that you are found to be placing bets which have no or minimal potential return with the sole purpose of completing the wagering conditions in respect of a bonus or promotional offer you have accepted with a minimal win or loss expectancy, you will be deemed to be an advantage player. In this case, the Casino shall have the right to cancel the bonus awarded to you and any winnings arising from such a bonus and to retain any money lost to the Casino in the process. Any bet placed with obvious intent to achieve high wagering volume with minimal win expectancy shall be deemed to be an abuse of the terms of the bonus offer.
4.23. Should You, after having accepted a bonus, place a single bet using 20% or more of any amount deposited prior to wagering the amount of Your deposit at least 10 times, with the purpose of drastically increasing Your Player Account balance, You will be flagged as a high risk player and Your gaming activity will be monitored for changes in bet value. As a high risk player, you will not automatically be deemed to be an advantage player but will fall under a higher degree of scrutiny.
4.24. Should You place a series of high value bets after accepting a bonus with the sole purpose of rapidly increasing Your Player Account balance and then proceed to drastically decrease the value of Your subsequent bets by 50% or more in the absence of a reasonable reduction in Your Player Account balance, You will be considered to be employing unnatural and advantageous betting patterns. In such a case, the Casino reserves the right to consider such gaming behaviour to be in breach of these T&C. The Casino strongly discourages such patterns of play.
4.25. If You are found to be employing a gaming strategy after accepting a bonus whereby You place a series of high value bets on any game with a wagering contribution lower than 30% and then proceed to place bets of a lower value than Your average bet on any game with a higher wagering contribution, You will be considered to be in breach of the terms of the bonus and of these T&C. In this case, the Casino shall have the right to cancel the bonus awarded to you and any winnings arising from such a bonus and to retain any money lost to the Casino in the process.
5. YOUR PERSONAL DATA
5.1. You consent to the Casino’s processing Your personal data and recording all telephone calls, communications and details of transactions You carry out with the Casino for the purpose of allowing You to access and use the Website/s and the Software and to participate in the Games.
5.2. The Casino shall only use your personal data in order to allow you to access and use the Website/s and the Software and to participate in the Games and to carry out verification procedures and operations ancillary to these functions.
5.3. The Casino shall protect your personal data using the latest encrypted data protection technology and respect your privacy in accordance with applicable laws. The Casino shall not disclose your personal data to any third party unless such disclosure is necessary for the purpose of carrying out your requests or verification procedures. The Casino may release your personal data in the event that it is required to do so by law. The Casino may also be required to release your personal data to business partners or associates who may have responsibility for carrying out certain functions within the Casino’s operations. In all such cases data security will be closely monitored. You consent to all such disclosures.
5.4. The Casino and/or its business partners and/or associates may consider it necessary for your personal data to be securely transferred from one jurisdiction to another in order to provide you with a more efficient service. You consent to such transfer of your personal data.
5.5. The Casino may be required to release Your personal data for verification purposes and/or for effecting transactions into and from Your Player Account to such parties as fraud detection agencies, credit rating agencies and anti-money laundering bodies. You consent to all such disclosures.
5.6. In order to enhance your entertainment experience, the Casino collects a small amount of information from your browser, which is commonly called a cookie. You may disable cookies on your browser if you so wish but should be aware that doing so could restrict your use of the Website/s and/or the Software and/or Your participation in the Games.
5.7. The Casino may occasionally use your contact details to inform you of promotions and/or changes on the Website/s and/or the Games. You may elect not to receive such communications from the Casino at any time. You may subsequently ask to resume receiving such communications at any time.
5.8. The Casino reserves the right to publish the username, first name, country of residence and amount of winnings in respect of all winners for promotional purposes.
5.9. You shall have the right at any time to request the Casino to provide you with all the personal data held on your person by the Casino.
6. LIMITATION OF LIABILITY
6.1. You enter the Website/s, use the Software and participate in the Games at Your own risk. The Casino makes no warranty whatsoever, express or implied. Without prejudice to the generality of this provision, the Casino specifically does not warrant that the Website/s and/or the Software and/or the Games are free from any bugs and/or errors or are fit for their purpose or that the Website/s and/or the Software and/or Games shall be accessible at all times without any interruptions.
6.2. Neither the Casino nor its officers, employees or associates shall be held responsible for any loss or damage, whether direct, indirect, incidental or otherwise, arising as a result of your use of the Website/s or the Software and/or Your participation in the Games.
6.3. In the event of a Casino system malfunction all wagers shall be void. Refunds may only be given at the absolute discretion of the Casino.
6.4. The Casino shall not be liable for any damages or losses which are deemed or alleged to have arisen out of or in connection with Your use of the Website/s or the Software or Your participation in the Games, including without limitation, in relation to delays or interruptions in operation or transmission, loss or corruption of data, communication or line failures, any person’s misuse of the Website/s or their content or any errors or omissions in the content of the Website/s or the Software.
6.5. You agree to fully indemnify and hold harmless the Casino, its officers, employees and associates in respect of all costs, losses, damages, claims and liabilities howsoever caused which may arise as a result of Your use of the Website/s and/or the Software and/or participation in the Games.
6.6. The Website/s may contain links to other websites which are operated by third parties solely for your reference and convenience. The Casino shall not be held responsible for the content nor operation of any such websites.
7. BREACH OF TERMS AND CONDITIONS
7.1. The Casino shall have the right to block or close Your Player Account and/or to withhold any funds standing to the credit of Your Player Account in the event of any breach of these T&C by You or where the Casino has reasonable grounds to believe that such a breach may have taken place and to apply such funds against any loss or damage suffered by the Casino as a result of such actual or suspected breach.
7.2. The Casino shall have the right to block or close Your Player Account at its absolute discretion in the event that the Casino suspects that You are in breach of these T&C or that You are engaged in illegal activities of any sort or that You are a compulsive gambler or that You are facing financial hardship or for any other reason which the Casino considers appropriate in order to protect its reputation and business interests.
7.3. You acknowledge and accept that the Casino’s decision as to whether you are in breach of these T&C shall be conclusive and you shall have no right to force the Casino to continue to allow You to access the Website/s and/or the Games or to use the Software.
7.4. Should you have any complaint or dispute in relation to Your Player Account, You should immediately bring this to the attention of the Casino so that it may be resolved. In the event that all possibilities for a fair resolution directly between You and the Casino have been fully exhausted but no satisfactory outcome has been achieved, You may then refer your complaint or dispute to our regulatory authority for its independent consideration, the decision of which You shall accept as binding and final.
8. SUNDRY PROVISIONS
8.1. The contents and structure of the Website/s are subject to copyright and all rights are reserved. All text, files, images, code, graphics, animations, video, music, audio and links within the Website/s belong to the Casino and no part of the Website/s may be reproduced, transmitted or stored on any media without the Casino’s prior written consent. No links to the Website/s or any of the pages within the Website/s may be placed on any other website on the internet without the Casino’s prior written consent.
8.2. The Casino shall be entitled at any time to assign or otherwise transfer the rights and obligations arising out of these T&C, in whole or in part, to any party at its absolute discretion and you shall be deemed to consent to such assignment. You shall have no right to transfer nor assign any rights or obligations arising out of these T&C to any party.
8.3. These T&C constitute the entire agreement between You and the Casino in relation to Your use of the Website/s and the Software and Your participation in the Games and shall supersede all prior discussions, communications, agreements, representations and/or understandings between You and the Casino, whether in writing or verbal or electronic form.
8.4. Should any provision of these T&C be found to be illegal or unenforceable, such provision shall be excluded from these T&C and all remaining provisions shall continue to have full force and effect.
8.5. Any notice given to you by the Casino shall be sent to you at the most recent email address provided by you and shall be deemed to be received by you on the date on which it is sent by the Casino. Any notice given to the Casino by you shall be sent to the email address appearing on the Website/s and shall be deemed to be received by the Casino on the date on which it is sent by you.
8.6. These T&C shall remain in force indefinitely until such time as Your Player Account is permanently closed.
8.7. You acknowledge and accept that a printed copy of these T&C and of any notice given to You by the Casino in electronic or any other form shall be fully admissible in judicial or administrative proceedings relating to these T&C.
8.8. These T&C shall be governed exclusively by English Law and the parties submit to the jurisdiction of the English courts.
ANTI MONEY LAUNDERING POLICY (AML)
The AML (Anti Money Laundering) policy at Volcanic Slots consists of Identity Checks of clients via our KYC (Know Your Customer) procedure as well as location checks as carried out both by the software as well as staff using various services and programs.
There are procedures in place which limit the types of payments which can be processed and Volcanic Slots does not permit payments to any accounts or cards which are not in the name of the account holder.
These procedures also dictate that payments can only be made to individuals who have undergone the KYC procedure and have completely verified their account information.
Furthermore Payments are not permitted to banking accounts or cards originating from blocked countries or regions.
Volcanic Slots has mechanisms in place in order to prevent individuals from blocked countries or regions from accessing our website and services. Geo blocking is done with the assistance of state of the art services.
There are also mechanisms in place which check all player data for similarities or irregularities and such information is monitored by the Volcanic Slots security department.
The KYC procedure consists of the client providing a valid form of Identification which is carefully scrutinised as well as a verification document which includes verification information for any credit or debit cards used at Volcanic Slots.
Such information is carefully scrutinised for further comparison data and also checked against a negative base which is kept and updated across the network provided by the software provider.